Patient Center
You have the right to receive a “good faith estimate” explaining how much your medical care will cost:
- The law requires health care providers to provide patients with a Good Faith Estimate for billed services who do not have insurance, or who are not using insurance.
- CASH PAY PATIENTS: Wellspring Physical Therapy will provide you with cost per visit information during the intake process, payment will be due at time of service.
- PATIENTS BILLING INSURANCE: Wellspring Physical Therapy will provide you with an insurance verification reviewing an estimate of patient responsibility, this information is obtained from your insurance provider. Patient responsibility of co-pays, estimated co-insurance and $100 towards high-deductible plans will be collected at time of service; remaining patient financial responsibility will be collected at the clinic as insurance reimbursements are processed.
- You may ask your provider for an estimate before you schedule services.
- If you receive a bill that is at least $400 more than your good faith estimate, you can dispute the bill.
If you have questions or would like more information, please visit cms.gov/nosurprises or call 800-985-3059.
What to Bring
- Insurance card and photo ID
- Referral from doctor, if required by your insurance provider
- Results from recent imagining, such as x-ray or MRI
- If being seen after surgery, bring the surgical report and MD protocol for physical therapy
Patient Intake Paperwork
Please complete your Patient Intake Paperwork before you arrive or arrive 20 – 30 minutes before your initial evaluation appointment time to complete it. We will attach the forms to your welcome email. Or, you can download the forms from the Patient Center section above.
What to Expect
You will receive a forty-five-minute evaluation, during which your licensed provider will:
- Review your injury history
- Assess your current status and injury
- Establish a home exercise program
- Establish an active plan of care
- Answer your questions and concerns
What to Wear
Wear comfortable clothing. If you are seeking treatment on a hidden body part such as your shoulder or knee, loose and stretchy clothing works best. Wear comfortable shoes for walking or standing activities.
Every effort will be made to verify your physical therapy benefits prior to your first visit. AND, we strongly suggest that you contact your insurance company to check your physical therapy benefits. Many insurance plans have limits on therapy services, either dollar or visit limits. We will help you track the limits; however, it is ultimately your responsibility to ensure proper utilization of your benefits
We are an in-network provider for most insurance providers. However, if you do not see your insurance provider below, please contact us and our friendly front office staff will see if we are in-network for your insurance provider. The following list is subject to change; please contact us for the most up-to-date contracted provider information.
Aetna
Anthem Blue Cross
Bridgespan
Carpenters Trust
Champ VA
Cigna
First Choice
First Choice Health Administrators
Healthcare Management Administrators (HMA)
Kaiser Permanente: Medicare Advantage Plans
Kaiser Permanente: PPO and Core Plans
Labor & Industries/Self-Insured
Life Wise
Medicare
Medicare – Railroad
Moda Health
MultiPlan / PHCS PPO
PIP / Motor Vehicle Collision
Prime Health Services PPO
Providence Health
Provider Network of America PPO
Premera
Regence
Tri-Care
Tri-West
Uniform Medical
Every effort will be made to verify your physical therapy benefits prior to your first visit. AND, we strongly suggest that you contact your insurance company to check your physical therapy benefits. Many insurance plans have limits on therapy services, either dollar or visit limits. We will help you track the limits; however, it is ultimately your responsibility to ensure proper utilization of your benefits
We are an in-network provider for most insurance providers. However, if you do not see your insurance provider below, please contact us and our friendly front office staff will see if we are in-network for your insurance provider. The following list is subject to change; please contact us for the most up-to-date contracted provider information.
- Aetna
- Anthem Blue Cross
- Bridgespan
- Carpenters Trust
- Champ VA
- Cigna
- First Choice
- First Choice Health Administrators
- Healthcare Management Administrators (HMA)
- Kaiser Permanente: Medicare Advantage Plans
- Kaiser Permanente: PPO and Core Plans
- Labor & Industries/Self-Insured
- Life Wise
- Medicare
- Medicare – Railroad
- Moda Health
- MultiPlan / PHCS PPO
- PIP / Motor Vehicle Collision
- Prime Health Services PPO
- Providence Health
- Provider Network of America PPO
- Premera
- Regence
- Tri-Care
- Tri-West
- Uniform Medical
The health of our patients and staff is our number one priority. To ensure your safety, we have taken several measures to maintain a clean treatment environment:
- Private treatment rooms. A private treatment room is available to each patient.
- Air filtration and disinfection. Every treatment room has a HEPA filter with UVC disinfection.
- Limited contact. Each patient receives 1:1 treatment from a single provider.
- Sanitizing. We clean rooms and equipment between patients.
- Masks are provided if needed.
- Natural Health Center
- Three Trees Yoga
- Insight Timer – guided meditations
- Sole Perfection Shoes
Schedule a physical therapy appointment in our Federal Way Clinic or contact us to talk with a physical therapist about your recovery.
- Natural Health Center
- Three Trees Yoga
- Insight Timer – guided meditations
- Sole Perfection Shoes
Schedule a physical therapy appointment in our Federal Way Clinic or contact us to talk with a physical therapist about your recovery.